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Once you've decided to upsell your products, the next
question becomes: Where and how? In this article, we're going
talk about the four most common and most effective places to
upsell your back end products.
On the Order Form
One great place to upsell is on the order form itself. Just
add the product in a checkbox at the end of the order form,
allowing people to just "check" it if they wanted to take the
upsell.
There are two main philosophies around this:
1) To just upsell right on
the order page. This makes it very clear and easy for people
to click on an upsell.
2) To wait until after you
have their credit card information to upsell. This ensures
that even if you don't make the upsell, you're not going to
lose the main sale.
The truth is, everyone gets different results. For example,
GoDaddy upsells before, during and after the checkout process.
They're able to do this because people need to buy their
domain and aren't going to leave just because they're
upselling.
Most marketers don't have that luxury. Best option? Split
test where in the process to have your upsell.
On the Thank You Page
The thank you page is another great place to upsell. When
people buy something online, they generally are now feeling
pretty good about the fact that they just made their purchase.
If you upsell on the thank you page and give them an
incredible offer they can't refuse, then you've very likely to
make a sale.
Marketers often report upsell rates of 10% to 30% - Far up
from the typical 1% to 3% conversion rates on salesletters!
On the Phone
What?! Actually picking up a phone and calling a customer?!
Yes. There are many, many examples of this technique making
businesses tons of cash.
The ideal format here is to test the sales script yourself
first, understand how it works, then pass it off to other
people who can do it for you.
One such company in the "learn dating skills" industry does
this very well. Anytime they get an order for over $200, they
call their customers to upsell them a $30/month subscription.
Their close rate is high and accounts for much of their
business success.
Naturally, this is more work. It's your choice whether you
want to take this step or not.
Through Email
Of course, you'll want to keep on selling your customers
over the long run.
By continually building a strong relationship with your
customers, you'll be able to keep marketing to them through
email.
The key here is to build a relationship that allows you to
continually market to your customers.
Start With One
The most important thing is that you get started now. Start
with just one. Most marketers find that their profits increase
so much, they'll wonder why they hadn't been doing it this
whole time.
CLICK HERE to Learn How to Build a Profitable, Back-End Sales Machine That Earns Money Every Single Day!
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Increase Your Profits 30% With a Thank You Page Upsell
How to Sell Backend Products Without “Sellingâ€
When to Upsell and When to Cross Sell
3 Backend Strategies
Get To Know Your Backend
Backend Sales are More Valueable Than You Think
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